Last updated: March 24, 2026
This Privacy Policy explains how Senquity OÜ (registry code 17152798) ("Silicon Paw," "we," "us," or "our") collects, uses, stores, and shares personal data when you visit our website, download or use the Silicon Paw app, contact us for support, purchase or activate the product, or otherwise interact with us.
This Privacy Policy should be read together with our End User License Agreement and any product-specific notices shown at checkout or inside the app.
Data controller:
Senquity OÜ
Ahtri tn 12, 15551 Tallinn, Estonia
support@siliconpaw.com
Our web server may log: IP address, user agent (browser type and version), request URL, referrer, and timestamps. We do not run analytics or tracking scripts.
If you buy or activate Silicon Paw, we may collect: email address, order/transaction ID, license ID, product version, purchase timestamp, refund status, and billing country. Payments are processed by Stripe. We do not receive or store full payment card details.
The app may generate technical data locally on your device, including: app version, macOS version, hardware model, compatibility results, setup state, error messages, and diagnostic logs. This data is stored locally on your device only and is not transmitted to us unless you choose to submit it for support.
If you contact support, we may collect: your email address, message content, diagnostic bundles you choose to submit, and troubleshooting notes.
We do not intentionally collect: contents of your Steam library, full payment card details, sensitive personal data (as defined in Article 9 GDPR), personal data from children, or unrelated files from your device.
License activation and management, delivering updates, and maintaining security.
Lawful basis: performance of a contract (delivering the product you purchased).
For free downloads and compatibility verification before purchase: steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR).
Orders, payment verification, license generation, refunds, and chargeback handling.
Lawful basis: performance of a contract; legal obligation (tax/accounting records).
Answer requests, review diagnostics you submit, investigate issues.
Lawful basis: legitimate interests (responding to support requests, troubleshooting, and maintaining product quality). Where you choose to send diagnostic files, we process them as part of handling your support request. You may stop submitting diagnostics at any time; this does not affect processing already carried out.
Detect license abuse, prevent fraud, investigate crashes, and maintain service integrity.
Lawful basis: legitimate interests (specifically: protecting the product against fraud and license abuse, maintaining service security, and defending legal claims).
Transaction records, tax/accounting compliance, lawful authority requests.
Lawful basis: legal obligation (Estonian Accounting Act, tax law, lawful authority requests).
We need certain purchase and activation data (email address, payment confirmation) to process your order, generate your license key, and provide refunds. If you do not provide this data, we cannot complete the purchase or activate your license.
We need your email address to respond to support requests. If you do not provide it, we cannot assist you.
Providing diagnostic data for support is voluntary. You are not required to submit it.
We may share data with:
We do not sell personal data.
We use service providers that may process personal data outside the EEA. Where required, we rely on European Commission adequacy decisions or standard contractual clauses and supplementary measures as appropriate. You may request information about the applicable safeguards by contacting support@siliconpaw.com.
Under applicable data protection law, you may have rights to: access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint with a supervisory authority.
Right to object: Where we process your data based on legitimate interests, you have the right to object to that processing. We will stop unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any right, contact: support@siliconpaw.com
Supervisory authority: Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon), aki.ee.
Silicon Paw is not directed to children. We do not knowingly collect personal data from children under 16.
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.
We do not use non-essential cookies, advertising trackers, or analytics scripts. If we add analytics in the future, we will update this policy and request consent where required before setting non-essential cookies.
Silicon Paw relies on Stripe for payment processing and Steam for game authentication. When you interact directly with Stripe or Steam, their own privacy policies govern their independent processing of your data.
We may update this policy. Material changes will be posted on this page with an updated date.
Senquity OÜ
support@siliconpaw.com
siliconpaw.com
Ahtri tn 12, 15551 Tallinn, Estonia